Terms & Conditions1. Website Usage Welcome to our website - If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy governing Minimee Babies & Kids relationship with you in relation to this website. The content of the pages of this website are for your general information and use only. They are subject to change without notice.
2. Purchase of Products By placing an order with us you will be deemed to have read, understood and agreed to these terms and conditions.
These terms and conditions and your use of our website are governed by Australian law. This website and our terms and conditions have been designed for use within Australia and under Australian law. Whilst we are happy to consider requests for products and enquiries from outside Australia, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside Australia complies with any applicable non-Australian laws or regulations.
Orders from outside Australia may be liable to local import duty and other taxes. Minimee Babies & Kids has no control over this, and are not liable for any such charges. Prices and availability of goods are subject to change without notice.
We also accept offline payments by credit card, please contact the store during normal working hours on toll free 1300 701 442.
If you are concerned about placing orders online we also accept orders via email. Simply email orders@minimee.com.au to let us know what you want, and your method of payment. We will contact you within 24 hours with order confirmation and payment details.
Out of Stock Items / Back-Orders From time to time, things will be out of stock. Should this happen, we will be in contact immediately and notify you of this. You will be given the opportunity to cancel your order, choose an alternate product, or we can back-order your item. In the event that more than one item is ordered, the items in-stock will be dispatched to you, and the back-ordered item shipped once we have received it, at our own expense. Please not: we will not back-order on sale, discounted, or discontinued items.
Exchanges
At Minimee Babies & Kids we appreciate that although the standard of our product is exceptional, from time to time a customer may purchase an item that is not the right size, colour, or they just may not like it. If that is the case we encourage you to contact us via email, phone or fax to arrange an exchange. Your satisfaction is important to us.
Faulty Goods At Minimee Babies & Kids every dispatched item is checked and packaged with care. However we are unable to take responsibility for loss or damage of goods in transit (Insurance is available through Australia Post). Should an item be faulty, we urge the purchaser to contact us via phone, email or fax to discuss. Faulty items must be returned within 7 days of receipt, with labels and packaging intact. Minimee Babies & Kids will give a full refund for faulty items, on approval of fault. Shipping costs will not be included in refund.
Our right to Cancel and refund In the event of non delivery of any item's we reserve the right to refund the product paid for back the customer. We reserve the right to reject your purchase and will refund any monies paid in doing so.
Statutory Rights These Terms and Conditions do not affect any of your statutory rights.
3. Postage & Handling Minimee Babies & Kids ships all non furniture products via Registered Australia Post, and the cost is automatically calculated for you, which is dependant on the weight and size of the parcel. Delivery usually takes place within 3-5 working days. We are not responsible for any delays in delivery on the items once they have left the store, however we will do our best to locate the items.
4. Delivery and Delivery Time The Minimee Babies & Kids website does not deliver cots, furniture, or relax gliders outside Australia. Freight on items such as these can only be calculated once an order has been placed. Please contact us if you have any questions regarding delivery to country areas.
Courier Service A courier service is used in the event of an oversized package in the Sydney area. Should an item require courier service it will be indicated in the item description. You must select either "Large Parcel Courier Australian Metro cities" or "Large Parcel Courier Sydney".
Worldwide (Not Furniture) Minimee Babies & Kids delivers to New Zealand using the services of Australia Post, other weight can also be sent but must be calculated separately.
New Zealand Delivery Fee is AUD$16.50 for regular post (Up to 500g x 20mm).
Insurance - Through Australia Post Further insurance can be purchased by the customer, please email us orders@minimee.com.au for details.
Domestic Where the insured value exceeds AUD$100, a fee of AUD$1.15 for every additional AUD$100 or portion thereof, up to a maximum amount of AUD$5000 insured value.
International Where the insured value of the article is not more than AUD$100, a fee of AUD$7.50. Where the insured value exceeds AUD$100, a fee of AUD$7.50 for the first AUD$100 plus AUD$2 for every additional AUD$100 or portion thereof, up to a maximum amount of AUD$5000 insured value.
Wrong Deliver Address Inputted
Order Tracking If you have registered you can track you orders online, or if you would like you can check with the store during business hours on toll free 1300 701 442, or alternatively by emailing us at orders@minimee.com.au
5. Web prices in store To receive web prices in Minimee physical stores at Leichhardt or Crows Nest, you must mention the web price otherwise store prices must be paid
An administration of fee of $50 applies to change of mind refunds Privacy and Security Policy
1. Security Policy
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